{"id":37308,"date":"2021-03-03T08:34:00","date_gmt":"2021-03-03T08:34:00","guid":{"rendered":"https:\/\/acur001dev.wpenginepowered.com\/exchanges-returns\/"},"modified":"2025-08-12T04:18:51","modified_gmt":"2025-08-11T20:18:51","slug":"exchanges-returns","status":"publish","type":"page","link":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/","title":{"rendered":"Exchanges &#038; returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"37308\" class=\"elementor elementor-37308\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-036de91 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"036de91\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-28a6a38\" data-id=\"28a6a38\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a575810 elementor-widget elementor-widget-text-editor\" data-id=\"a575810\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"216\" data-end=\"407\">We do not offer refunds or exchanges for any products purchased, except where required by applicable consumer protection laws. All sales are considered final once payment has been received.<\/p><p data-start=\"409\" data-end=\"812\">We take pride in the quality of our products and aim to ensure they reach you in excellent condition. If you believe your item is defective, damaged in transit, or not as described, please contact us within 7 days of receiving your order. When you contact us, please provide your order number, a description of the issue, and, where possible, photographs to help us assess the situation quickly.<\/p><p data-start=\"814\" data-end=\"1012\">While we do not provide refunds or exchanges, we will review each concern on a case-by-case basis and may offer a repair, replacement, or alternative solution at our discretion, where appropriate.<\/p><p data-start=\"1014\" data-end=\"1103\">Nothing in this policy is intended to limit your rights under applicable consumer laws.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We do not offer refunds or exchanges for any products purchased, except where required by applicable consumer protection laws. All sales are considered final once payment has been received. We take pride in the quality of our products and aim to ensure they reach you in excellent condition. If you believe your item is defective,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":44160,"menu_order":980,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37308","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Exchanges &amp; returns - ACUR | Weighing Solutions - Hong Kong<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Exchanges &amp; returns - ACUR | Weighing Solutions - Hong Kong\" \/>\n<meta property=\"og:description\" content=\"We do not offer refunds or exchanges for any products purchased, except where required by applicable consumer protection laws. All sales are considered final once payment has been received. We take pride in the quality of our products and aim to ensure they reach you in excellent condition. If you believe your item is defective,&hellip;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/\" \/>\n<meta property=\"og:site_name\" content=\"ACUR | Weighing Solutions - Hong Kong\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-11T20:18:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/\",\"url\":\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/\",\"name\":\"Exchanges & returns - ACUR | Weighing Solutions - Hong Kong\",\"isPartOf\":{\"@id\":\"https:\/\/www.acurweight.com\/en\/#website\"},\"datePublished\":\"2021-03-03T08:34:00+00:00\",\"dateModified\":\"2025-08-11T20:18:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.acurweight.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Info\",\"item\":\"https:\/\/www.acurweight.com\/en\/info\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Exchanges &#038; returns\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.acurweight.com\/en\/#website\",\"url\":\"https:\/\/www.acurweight.com\/en\/\",\"name\":\"ACUR | Weighing Solutions - Hong Kong\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.acurweight.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.acurweight.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.acurweight.com\/en\/#organization\",\"name\":\"ACUR | Weighing Solutions - Hong Kong\",\"url\":\"https:\/\/www.acurweight.com\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.acurweight.com\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.acurweight.com\/wp-content\/uploads\/2025\/07\/logo01.png\",\"contentUrl\":\"https:\/\/www.acurweight.com\/wp-content\/uploads\/2025\/07\/logo01.png\",\"width\":944,\"height\":200,\"caption\":\"ACUR | Weighing Solutions - Hong Kong\"},\"image\":{\"@id\":\"https:\/\/www.acurweight.com\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Exchanges & returns - ACUR | Weighing Solutions - Hong Kong","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/","og_locale":"en_US","og_type":"article","og_title":"Exchanges & returns - ACUR | Weighing Solutions - Hong Kong","og_description":"We do not offer refunds or exchanges for any products purchased, except where required by applicable consumer protection laws. All sales are considered final once payment has been received. We take pride in the quality of our products and aim to ensure they reach you in excellent condition. If you believe your item is defective,&hellip;","og_url":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/","og_site_name":"ACUR | Weighing Solutions - Hong Kong","article_modified_time":"2025-08-11T20:18:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/","url":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/","name":"Exchanges & returns - ACUR | Weighing Solutions - Hong Kong","isPartOf":{"@id":"https:\/\/www.acurweight.com\/en\/#website"},"datePublished":"2021-03-03T08:34:00+00:00","dateModified":"2025-08-11T20:18:51+00:00","breadcrumb":{"@id":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.acurweight.com\/en\/info\/exchanges-returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.acurweight.com\/en\/"},{"@type":"ListItem","position":2,"name":"Info","item":"https:\/\/www.acurweight.com\/en\/info\/"},{"@type":"ListItem","position":3,"name":"Exchanges &#038; returns"}]},{"@type":"WebSite","@id":"https:\/\/www.acurweight.com\/en\/#website","url":"https:\/\/www.acurweight.com\/en\/","name":"ACUR | Weighing Solutions - Hong Kong","description":"","publisher":{"@id":"https:\/\/www.acurweight.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.acurweight.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.acurweight.com\/en\/#organization","name":"ACUR | Weighing Solutions - Hong Kong","url":"https:\/\/www.acurweight.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.acurweight.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.acurweight.com\/wp-content\/uploads\/2025\/07\/logo01.png","contentUrl":"https:\/\/www.acurweight.com\/wp-content\/uploads\/2025\/07\/logo01.png","width":944,"height":200,"caption":"ACUR | Weighing Solutions - Hong Kong"},"image":{"@id":"https:\/\/www.acurweight.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/pages\/37308","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/comments?post=37308"}],"version-history":[{"count":0,"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/pages\/37308\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/pages\/44160"}],"wp:attachment":[{"href":"https:\/\/www.acurweight.com\/en\/wp-json\/wp\/v2\/media?parent=37308"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}