We do not offer refunds or exchanges for any products purchased, except where required by applicable consumer protection laws. All sales are considered final once payment has been received.
We take pride in the quality of our products and aim to ensure they reach you in excellent condition. If you believe your item is defective, damaged in transit, or not as described, please contact us within 7 days of receiving your order. When you contact us, please provide your order number, a description of the issue, and, where possible, photographs to help us assess the situation quickly.
While we do not provide refunds or exchanges, we will review each concern on a case-by-case basis and may offer a repair, replacement, or alternative solution at our discretion, where appropriate.
Nothing in this policy is intended to limit your rights under applicable consumer laws.